The Chinese Lantern Project offers a free telephone helpline service to the Chinese Community in the South West region.
The free helpline aims is to identify isolated and hidden members of the Chinese community and empower them to better integrate into the wider society.
Through the telephone helpline, members of the Chinese community in the South West (the service is also extending to the Devon and Cornwall area) can seek help on a range of issues such as benefit, employment and housing.
The project will also run a series of face-to-face surgeries.
What does the helpline do?
Offers support and referral through listening attentively with understanding and empathy.
Answers general questions regarding issues on benefits, housing, debt, employment, training, social care, family, discrimination as well as immigration.
Provides signposting to state organisations, local agencies and other voluntary organisations.
To offer culturally and language appropriate information and signposting to the Chinese community in the South West.
To give compassionate guidance. and to provide good quality services.
Bristol and Avon Chinese Women’s Group
The Group was set up in 1989 primarily to help Chinese Women, who were unable to access statutory and other voluntary services mostly due to language and/or cultural barriers. They have also extended their support to families.
The helpline is open Monday-Friday 10.00am-4.00pm (except for bank holidays) Calls are free from all UK landlines and UK mobile networks.
Helpline – 08088020012
This is a free and confidential service for the Chinese community in the South West region.